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L’adresse de notre site internet est : https://promocups.fr

Article 1: Applicability.

  • These Terms and Condition are applicable on all quotes, special offers, and agreements, in which Concreet Concept BV (hereinafter referred to as Concreet Concepts), or by whatever corporate or brand name it may be known, provides advice or sells goods.


  • Concreet Concepts explicitly notes the applicability of the procurement conditions, which of these differ from the Terms and Conditions. In case the customer, with his acceptance refers to his/hers own Terms and Conditions and these Terms and Conditions consequently should be applicable, then Concreet Concepts is not bound.  


  • In case any clause of the Terms and Conditions is null and void, annulled, or declared ineffective the other clauses remain applicable nevertheless. Futhermore, an ineffective clause ought to be converted into a clause with, to the greatest extent possible, the same implications.


Article 2: Quotes

2.1 Quotes from Concreet Concepts are non-committal,.

2.2 Unless otherwise specified, the quote is valid for 30 days.

2.3 Concreet Concepts has the right to withdraw the quote for up to 8 days after the customers acceptance. Then, both parties are unbound.

Article 3: Conclusion

3.1 The agreement will become irrevocable at the date of sending the order confirmation by Concreet Concepts.

Article 4: Prices

4.1 The prices specified in the order confirmation are decisive.

4.2 Unless otherwise specified, all prices are excluding VAT, and other applicable taxes and duties.

4.3 Unless otherwise agreed, all prices are excluding the cost of storage and transport from the place of production.

Article 5: Implementation

5.1 Concreet Concepts reserves the right to mark the goods to be delivered with its name, brand and/or coding.

5.2 Unless specifically otherwise specified, Concreet Concepts is allowed to deliver, with no more than 10%, more or less units than agreed upon. The price will be adjusted accordingly.

5.3 In case of a sample or test sale, all delivered goods are considered to comply as agreed upon in the event of, to normal production inherent, anomalies, variations, or differences in versions, regardless whether these occur within, or amongst different deliveries. The same shall apply to color differences and nuances.

5.4 Without prejudice to the in point 3 specified, the goods at least comply with the agreement, in case the appearance, such as dimensions, imprinting, colors and the like comply with the, by the customer, approved samples.

Article 6. Packaging.

6.1 For each different type of product a, by Concreet Concepts determent, piece of packaging is included, without the subject the right to charge a container-deposit.

6.2 Packaging remains property of Concreet Concept, and is to be returned as soon as possible.

6.3 Article 6.2 does not apply on obvious one-off packaging, for example shrink wrap. Concreet Concept shall not be obliged to take back that kind of material.

Article 7. Force Majeure

7.1 In the event the execution of the agreement by Concreet Concepts, whole or in part, permanent or temporary, will be prevented, as described in paragraph 3, Concreet Concept reserves the right to either:

  1. Denounce the agreement by written notification to the customer, for the part that is impracticable.
  2. By written notification to the customer, to postpone the execution of that part of the obligations that are impracticable, for the duration of the prevention.

7.2 Event after the postponement, Concreet Concepts shall reserve the right, on the basis of this force majeure, to denounce the agreement, whole or in part.

7.3 Force majeure shall be understood to include: war, state of siege, riots, terrorism, sabotage, natural disasters, government measures, fire, lockouts, strikes, shortages of raw or auxiliary materials, shortage of workers, failures in the power and/or water supply, traffic congestion, breakage of machines and/or tools. as well as non-fulfilment of obligations vis-à-vis Concreet Concepts by third parties, irrespective of the cause, without Concreet Concepts having to demonstrate the impact thereof on its business.




Article 8. Delivery

8.1 In the event no date of delivery was agreed upon, the customer is obligated to take the goods within one month after the sending of the written notification, of the completion of production of the goods. 

8.2 Concreet Concepts reserves the right to deliver the goods in several separate consignments. The customer than owes the proportionate part of the purchase price. Unless otherwise agreed upon in writing, the customer is obliged to take the goods no later than six months after the date of entry into force of the agreement.

8.3 Unless specifically otherwise agreed upon in writing, the goods will be delivered from, a by Concreet Concepts appointed location of Concreet Concepts.

8.4 Concreet Concepts reserves the right to deliver the goods at a different location than provided in article 8.3 against payment of the, possibly, higher shipping costs for the customer. Except in cases of force majeure.

8.5 Sold goods are always, from the location of Concreet Concepts, for the account and at the risk of the customer. The customer will, in this respect, be considered the freighter. Except in the case of contrary provisions arising from agreements between the seller and third parties.

8.6 Concreet Concepts shall not be liable for damage of any kind suffered in case the term of delivery is exceeded.

Article 9. Retention of title.

9.1 Concreet Concept will retain ownership of all delivered goods, until the customer has fulfilled the obligations of the agreement with Concreet Concepts, within the meaning of article 92 of Book 3 of the Civil Code.

Article 10. Payment

10.1 Place of payment are the offices of Concreet Concept. The customer is authorized to make the payment by the transfer of funds to the account indicated by Concreet Concepts.

10.2 Unless otherwise agreed upon, invoices are to be paid, by the customer,  within 30 days after the invoice date.

10.3 The Customer is never authorized to set-off or make deductions.

10.4 Concreet Concepts is at all time authorized, even if derogating from the agreement, to demand either payment or certainty regarding payment, before executing the agreement.



Article 11. Faulty delivery/product liability

11.1 In the event of imputable failures by Concreet Concepts the customer’s right to compensation shall be extinguished:

  1. In case Concreet Concepts is not informed in writing of the failures, within 3 months after delivery and one month after processing.
  2. In case the customer, taking into account reasonable foreseeable caution on his part, could have been able to prevent damages.

11.2 The total compensation payable shall never exceed the invoice value of the goods whose inefficiency has been proven.

Article 12 . Commercials

12.1 The customer should inform Concreet Concepts, in writing and properly specified, of possible concerns regarding non-compliance of the delivered goods with the agreement, within one month after delivery. In case this term is exceeded,  Concreet Concepts is no longer liable. The customer should on request and without delay provide, the by Concreet Concept required information, which could reasonably deemed important for determining liability and the (extend of the) damages, all that under penalty of loss of rights of all entitlements to compensation.

12.2 All right to compensation expire one year after the delivery of the respective goods, in the event Concreet Concepts is not subpoenaed by the competent court.

Article 13. Infringement by the customer

13.1 The customer is in default without the need to be served a formal notice of default, in the event he, according to the provisions of article 10, does not pay in time.

13.2 Upon occurrence of an event of default , the entire purchase price shall become immediately due and payable, even with regard to not yet delivered goods. In the event of default, the customer has to pay to total amount of legal interest in respect of trade receivables and also the customer has to pay all (extra)judicial costs. These (extra)judicial costs will be no less than 15% of the invoice value.

13.3 In case the customer is in default, Concreet Concept is authorized to postpone its fulfillment of the obligations, until the full price has been paid, or has been giving certainty regarding payment.

 13.4 In addition, Concreet Concepts is authorized to terminate the agreement, without having to resort to court, by means of a written statement send to the customer. Even if Concreet Concepts had initially postponed its fulfillment of the obligations. This shall be without prejudice to the right of full compensation of all damages by Concreet Concepts.




Article 14. Advices

14.1 Concreet Concept will give advices to the best of its knowledge. Any and all further liability for its content, correctness and/or completeness is excluded.

Article 15. Intellectual and industrial property rights.

15.1 Concreet Concepts shall continue to own the rights to the images and models and/or brandings, and other markings designed and/or produced by or at instruction of Concreet Concepts. The customer is obligated to respect these rights and to inform Concreet Concept as soon as possible, in case of a breach.

15.2 The customer will indemnify Concreet Concepts for any claims of third parties, for (alleged) breaches of copyrights, patent law and/or trademark or any other rights regarding intellectual and/or industrial property rights.

  1. Production tools

16.1 The manufactured parts, required for the production of the to the customer delivered goods such as molds, stamps, moulds, foils, plates and suchlike, remain property of Concreet Concepts. Even if they are charged, in whole or in part, to customer.

Article 17. Applicable law, Competent court

17.1 Dutch law is applicable to all agreements and their formation.

17.2 Disputes will exclusively be settled by the, for Harderwijk (NL), competent court in the Courthouse of Zutphen (NL)

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Privacy policy This is the Privacy Policy of Concreet Concepts. (hereinafter referred to as “Promocups”, “we,” “us” or “our”), a company located at the address Industrieweg 20-14, 3846 BD Harderwijk, Netherlands. This Privacy Policy explains how we collect, use, share and protect data in relation to our website www.promocups.eu (the “Website”). Processing of personal data is done in a manner that is in accordance with the Personal Data Protection Act. By using our Website, you understand and agree to the collection and use of information in accordance with this privacy policy. Our Privacy Policy applies to all visitors, users, and all others who have access to the Website (“Users”). What information do we collect? We collect the following information that you provide to us: Name Address Communication between Promocups and you (we may send you service-related emails) Company Name Logfile information We collect the information that your browser sends when you visit our Website. This log file may contain information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time you spend on these pages, and other statistics. Analytical services We use analytical services from third parties. These help us to measure our website traffic and trends. These tools collect information sent by your computer (or other devices), our Website, the web pages you visit, add-ons, and other information that helps us improve our Website. These tools use “cookies”. These are simple text files that are stored on your hard drive or in the memory of your computer. Cookies cannot damage your computer or the files on your computer. Cookies collect anonymous information about your log information and log behavior. Google analytics installs a permanent cookie on your web browser to identify you as a user. The cookie cannot be used by anyone other than Google. Google’s authority to use and share information is limited by the “Google Analytics Terms of Use” and the “Google Privacy Policy”. You can prevent Google Analytics from recognizing you by disabling cookies. DoubleClick Cookie Google uses cookies to display advertisements on our Website. Google’s use of DoubleClick cookie gives their users the opportunity to display advertisements based on the interests of their visitors. You can opt out of using DoubleClick Cookie by visiting the Google Ads Settings page. Reploye uses remarketing services to advertise on third-party websites after you have visited our Website. We, and third parties with whom we cooperate, use cookies to optimize the advertisements shown on the basis of your previous visits. Google Google AdWords remarketing service is provided by Google Inc. You can opt out of Your Google Analytics for Display Advertising by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on — https://tools.google.com/dlpage/gaoptout — for your web browser. Analytics Opt-out Browser Add-on offers visitors the possibility to prevent their data from being collected and used by Google Analytics. For more information about Google’s privacy policy, visit the following page: http://www.google.com/intl/en/policies/privacy/. How do we use this information? We use all information we collect to support and improve our Website by:
  • Improving and testing the effectiveness of the website
  • Mapping the statistics, such as the total number of visitors and traffic on the website
  • Solving or diagnosing technical problems
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the information is shared with the project owners for which the funds are collected so that they can keep the visitors informed and can deliver any ’rewards’. Communication We may use your information to contact you with newsletters or marketing and promotional purposes that may be of interest to you. You can unsubscribe from this communication by clicking on unsubscribe. How is this information shared? We will not rent or sell your (personal) data to third parties. Change of control When Reploye, or a part of it, is sold, transferred or if our assets end up with another organization (for example as a result of a merger, takeover, bankruptcy, dissolution or liquidation), data collected via the Website may fall under the sold or transferred items. The buyer or transferee must follow the agreements in this Privacy Policy. Legal request and prevention of damage Based on a legal request, we are entitled to access your information and to save and / or share this in response to a legal request (such as a search warrant, a court order or writ of summons). We are also entitled to store and / or share your information when we believe it is necessary for the detection, prevention and reporting of fraud or other illegal activities and to protect us, you and others. Information we receive about you may be opened, edited and retained for a longer period of time when this is necessary due to a legal request or obligation, an investigation into our terms and conditions, policies or to prevent other damage. Security and safety Reploye has taken appropriate technical and organizational measures to protect your data against loss or against any form of unlawful processing. We use security measures to ensure that information is secured on the Website. However, Reploye cannot guarantee that the information on the Website will not be opened, disclosed, changed or destroyed. You are responsible at all times for managing the e-mails between you and Reploye. We are not responsible for the functionality, privacy or security measures of any other organization. International transfer Your information can be transferred and maintained on computers and / or servers located outside the Netherlands and where data protection laws may be different. Retention period In accordance with the law, Promocups does not store personal data for longer than necessary for the realization of the purposes for which it is collected or processed. Inspection, corrections and right of objection If you want to access your data or if you want to change or delete your data if it is incorrect, irrelevant or incomplete, you can contact Reploye by sending an email to [email protected] or sending a letter to: Third-party applications, websites, and services We are not responsible for the practices of third-party applications, websites, or services that are linked to (or from) our Website, including the information or content attached. Our Privacy Policy does not apply when you use a link to switch from our Website to another application, website, or service. Your conduct on a third-party application, website, or service, including those that link to our website, is subject to rules and policies. Children’s privacy Our website does not specifically or consciously request information from people under the age of 16 (“Children”). If we discover that we have collected personal information from children without the consent of their parents or guardian, we will take steps to remove this information from our servers. If you suspect that your child has provided us with personal information without your permission, you can contact us at [email protected]. Amendments Reploye may adjust or update this Privacy Policy from time to time. You are therefore advised to consult this Privacy Policy regularly. Adjustments to this Privacy Policy are in effect as soon as they are published on this page. Question or complaint about your privacy? If you have a question or complaint about the processing of your personal data, we ask that you contact us directly at [email protected]. We will do our utmost to help you. If you are unfortunately not satisfied with how your complaint is handled.
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